FAQ
What services do your spa offer?
We provide a range of services including massages, facials, body treatments, and more to cater to your relaxation and wellness needs.
Booking is easy! You can either call our spa directly, visit our website, or use our user-friendly mobile app to schedule your appointment at your convenience.
What should I wear during my spa treatment?
Wear comfortable clothing. We provide robes and slippers for your convenience. During treatments, our therapists are trained to ensure your modesty and comfort.
Are gift cards available, and how can I purchase them?
Yes, we offer gift cards! You can purchase them online through our website, over the phone, or directly at the spa.
Can I bring my own products for a treatment?
While we provide high-quality products, you are welcome to bring your own. Please inform our staff during booking or at the beginning of your appointment.
Is there a cancellation policy?
Yes, we have a 24-hour cancellation policy. Please let us know in advance if you need to reschedule or cancel your appointment to avoid any charges.
Are children allowed in the spa?
To maintain a peaceful environment, we request that children under the age of 16 be accompanied by an adult and are only allowed in specific areas.
What is the recommended etiquette during a spa visit?
To enhance the experience for all guests, we encourage a quiet and respectful atmosphere. Please silence your devices and speak softly while in common areas.
Do I need to tip the spa staff, and what is the customary amount?
Tipping is at your discretion. If you are pleased with the service, a customary tip is generally 15-20% of the treatment cost.
Are there any health conditions that may affect my eligibility for certain treatments?
It's important to inform us of any health conditions or concerns during the booking process. Our staff will guide you to select treatments suitable for your well-being.
